GME Remediation Support

Expert-guided remediation services for GME programs managing residents with significant performance concerns.

Doc Mac Learning partners with programs to design, implement, and oversee structured, defensible remediation processes that reduce faculty burden, improve consistency, and support fair, measurable resident improvement.

Choose the level of support that fits your program’s needs:

• Remediation Plan Accelerator – Build the remediation plan
• Remediation Implementation Retainer – Build + oversee implementation

Remediation Plan Accelerator

Done-for-you, case-specific remediation plan design

The Remediation Plan Accelerator is a done-for-you service that provides a fully structured, defensible remediation plan tailored to an individual resident’s documented deficiencies.

Ideal for programs that need expert plan development and will manage implementation internally.

This package includes:

• Intake call to clarify performance concerns and goals
• Review of evaluations and performance data
• Identification and organization of resident deficiencies
• Mapping of deficiencies to competencies
• Fully structured, case-specific remediation plan
• Clear goals, actions, and timelines
• Objective criteria for progression and completion
• Remediation roadmap with data collection points, meetings, and follow-up activities
• Written handoff summary for program leadership

Programs retain final decision-making authority while gaining expert structure and risk-reducing support.

How it works:

• Access your client portal after purchase
• Sign and upload the confidentiality agreement
• Schedule and attend a brief intake call (recorded)
• Upload relevant documentation
• Remediation plan delivered

Typical turnaround: 3 business days after intake call

This package does not include: ongoing case management, meeting facilitation, resident coaching, or implementation oversight.

Programs needing ongoing leadership and case support should explore the Remediation Implementation Retainer.

Remediation Implementation Retainer

16-week remediation leadership and implementation oversight

The Remediation Implementation Retainer is a 16-week service in which Doc Mac Learning serves as the remediation team lead, working directly with the remediation team to design the remediation plan, oversee implementation, and support adjustments throughout the remediation period.

This package is ideal for programs that want experienced leadership guiding the case from intake through implementation and closeout to ensure the process is fair, defensible, and effective.

Phase 1: Intake, Review, and Remediation Plan Development (Weeks 1–2)

• Intake call with program leadership
• Review of available evaluations and performance data
• Identification and organization of resident deficiencies
• Mapping of deficiencies to competencies
• Collaborative development of a fully structured, case-specific remediation plan
• Clear goals, actions, and timelines
• Objective criteria for progression and completion
• A remediation roadmap that includes data collection points, meetings, and follow-up activities

Phase 2: Remediation Implementation and Oversight (Weeks 3–14)

• Ongoing oversight of remediation plan implementation (12 weeks)
• Structured monitoring and progress review
• Guidance on adjustments to the remediation plan as needed
• Multidisciplinary team review of documentation and case materials
• Advisement on communication with the resident
• Documentation strategy and language guidance
• Continuous documentation review to ensure the case remains fair, defensible, and effective
• Monthly remediation team meeting support includes:
  • Up to 60 minutes with remediation team (without resident) for preparation and alignment
  • Up to 60 minutes remediation meeting with team and resident
  • Up to 30 minutes post-meeting debrief

Phase 3: Wrap-Up and Closeout (Weeks 15–16)

• Final documentation review
• Guidance on end-of-remediation decisions
• Final handoff summary and closeout guidance

Total Engagement: 16 Weeks

Programs retain final decision-making authority while gaining experienced leadership, structure, and oversight to reduce risk and faculty burden.