Residents who are on formal remediation, at risk of remediation, or receiving significant performance feedback and need structured, expert-guided support to navigate the process successfully.

No. This is professional performance support focused on understanding expectations, interpreting feedback, building action plans, and improving performance behaviors. This service does not provide therapy or mental health treatment.

This program does not replace your program’s remediation process. It supports you in understanding expectations, preparing for meetings, organizing documentation, and implementing your program’s plan more effectively.

Only with written permission from the resident and at the discretion of the program. In most cases, support is resident-facing. When programs purchase the service, limited coordination may occur to align expectations.

Yes. Programs may purchase this service to provide residents with third-party support while reducing faculty burden and strengthening the remediation process.

• Weekly 1:1 sessions

• Structured action planning

• Written session summaries and next steps

• Tools for organizing feedback and expectations

• Support preparing for remediation meetings

This service is grounded in graduate medical education, ACGME expectations, and real-world remediation processes. It is specifically designed for residents navigating performance concerns.

Residents typically gain clarity, improved organization, stronger follow-through, and better alignment with program expectations. Outcomes depend on engagement and the nature of performance concerns.

Yes. Information shared in sessions is kept confidential except when written permission is provided or disclosure is required by law.

Because this is a high-touch professional service with reserved time and individualized support, refunds are not offered.